The method
Find out how the cleaning company works Milan and why it can be the multi-service agency you are looking for
In our 27 years of experience we have developed a methodology that allows us to beleader in customer satisfaction for the city of Milan and its province. The everything can be summarized in 5 steps closely connected to each other.
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1. Your request
Through thecontacts available on this site, we receive requests for intervention to which we respond quickly to be able to offer you the service you are looking for within the time frame you need.
2. Initial exchanges of information
In order to best approach the subsequent phases, we may ask youfurther information than that in your request. At the same time, this is the time to provide you with some information on the service we are going to offer you. In this one phase, let's go toalso define the ideal time and date for the inspection.
3. Inspection and estimate
The inspection, carried out by one of our trusted representatives, is essential to calculatehow many people are needed to carry out the required work, for how many hours, with which products, which techniques etc.. This calculation is converted into aquote that you receive promptly and which, unless you request further services,expresses exactly the cost of the intervention.
4. Provision of the service
Having accepted the estimate,we provide the requested service. We do it in times and in the ways agreed and presented, through trusted personnel, with quality, the transparency, flexibility, punctuality and sustainability that distinguish ours company.
5. After-service assistance and satisfaction evaluation
In addition to our quality control at the end of the service, after our intervention,we will contact you to check your satisfaction. This aspect is for usfundamental, as it offers us the opportunity to transform the provision of a one-off service in arelationship destined to last over time.